Support

Questions, problems or ideas? Email support@upstrokeapp.com. We usually answer within two working days.

The app doesn't hear my guitar

Check that Upstroke has microphone access in Settings > Privacy & Security > Microphone. Hold the phone within about a metre of the guitar, away from other sound sources, and strum clearly. Headphones with a microphone switch the input to that microphone.

A chord is named wrong, or "uncertain" appears

Chord naming works best with one guitar playing clean, ringing chords. Background music, singing over the chord or a very quiet strum make it harder; when the app isn't sure, it shows "uncertain" instead of guessing. Tune up first with the built-in tuner, which also improves chord naming.

Where do the songbook songs come from?

The songbook contains only songs in the public domain — traditional tunes, hymns, carols and folk songs. Each song shows its author and source. The app does not include copyrighted songs or tabs; you can import your own chord charts and recordings instead.

Where are my recordings?

Recordings stay inside the app on your iPhone. Open a recording and use Share to save it to Files or send it. Deleting the app deletes your recordings, so share the ones you want to keep first.

How do I delete my data?

Use Settings > Reset in the app, or delete the app. Upstroke has no account and keeps no data anywhere else.

Requirements

iPhone with iOS 26 or later. Upstroke is free and has no in-app purchases.